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Re:Recreation of CTD (To resolve issue with Publish) (1 viewing) (1) Guests
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TOPIC: Re:Recreation of CTD (To resolve issue with Publish)
#59
AJ (Visitor)

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Recreation of CTD (To resolve issue with Publish) 2 Years, 6 Months ago  
We have management and live environment for our production website. We have a CTD that contains relator order widget (Custom widget by VPIS). This widget contains values (in its CIs) for a dropdown on the webpage. Now I am facing a very interesting issue -

I have 5 items in relator order widget, a month back, on both management or live site, dropdown was showing all 5 items correctly. Suddenly (Not sure what was chaged) dropdown on (only)live site started showing only one item which is the last item in relator order widget.

Now if I change the CI, lets say add a 6th item "Video" in relator order widget and pulish, management site shows all 6 items while live site shows only "Video". Now if I add 7th item "internet" then management site shows 7 items while live site only shows "internet".

So, items are publishing and cache is not a problem in this case.

further I looked in DA log on live site (After setting log level to DEBUG)and found that log shows an updation instead of instertion for these dropdown values. So actually on management site all 7 records are getting inserted (assuming initially zero records) while on live site as per da log, it inserts first record and then keeps on updating the same record with other items which leaves live site having only one item which is the last item in relator widget.

Sorry for big de_script_ion.. It is needed to explain the issue.

If anyone can give any clue..will be great.

Another strange fact I would like to add is that recreating CTD resolved this issue on my QA environment.
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#61
viglet (Visitor)
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Re:Recreation of CTD (To resolve issue with Publish) 2 Years, 6 Months ago Karma: 1  
Hi AJ,

Can you send the zip file from this CTD, using vgnexport, and the DDL (create table, primary key, foreign key definition) from Mgmt and Live that this CTD is associated?

You can use the forum to send these files, but you need log on the site. Or send an email with these files.

I will analyze your CTD.

Thanks,
Viglet Team
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#66
Naresh (Visitor)

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Re:Recreation of CTD (To resolve issue with Publish) 2 Years, 5 Months ago  
Can you send me the CTD zip.

Please use the vgnexport command to get the CTD.

Please send me the DDL of the specifc table which refers the CTD.

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I will analyze it and will figureout why its happening?

Thx
Naresh
Tech Lead - American Express
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